All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return to item, place your item in your original packaging and include your proof of purchase, and mail your return to the address we provide through email (an address in The Netherlands / or China):
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We do notify you by email when your return has been processed.
For damaged or damaged products, please contact us to arrange a refund or exchange.
If you have any questions regarding our return policy, please contact us at: [email protected]